dcpromo demoting Win2k3 Server Failed to configure the service NETLOGON

Failed to configure the service NETLOGON as requested.
“The wait operation timed out”

dcpromo demoting Win2k3 Server Failed to configure the service NETLOGON

dcpromo demoting Win2k3 Server Failed to configure the service NETLOGON

The error message seen above in the image can occure when demoting an Active Directory domain controller.

Error demoting domain controller: Failed to configure the service NETLOGON

Received this error while demoting an SBS 2003 Active Directory domain controller as a final part of a migration to SBS 2011.  After overcoming obstacles to get exchange removed, this error came up during the dcpromo process in which the domain control that was formally y the SBS 2003 server would be turned into a member server.

The solution to this problem was simple and hopefully it is for you too if you have come across this post looking for an answer should you be confronting this right now.

Change the DNS configuration on the server you are trying to demote and be sure it’s first DNS server configured in the TCP configuration is assigned to the SBS 2011 server or just another Active Directory DNS server if you are just demoting a non-sbs domain controller.


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About pctechgo
Work in technology field, touch many types of technologies from Exchange servers, to Citrix XenApp, virtualization like vmware, xenserver, MS hyper-V. Install servers, server apps, blackberry servers, networking hardware like Cisco switches routers, ASA firewalls, Sonicwall firewalls, and of course all levels of Microsoft from AD, DNS, to even desktops.

One Response to dcpromo demoting Win2k3 Server Failed to configure the service NETLOGON

  1. pctechgo says:

    This worked 100 percent. The reason for the error messages during the demotion of the active directory server was because the first dns server of the server was set to itself. The original step to change the dns setting was earlier in the documentation. Because removing/uninstalling exchange had some issues, this step was missed.

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