Quickbooks 6000, 83, H202 Error – Quickbooks Database Server Manager

Quickbooks database multi-user mode stopped working, H202 Error.

The scenario is that Quickbooks stopped working in mutl-user mode after years of working. The cause of the problem may have been because the server had it’s ip address changed. The Quickbooks server is a file server that also has the Quickbooks Database server manager installed on it. It had to be moved to another location and thus it’s ip address had been changed. Prior to this move , the Quickbooks server manager worked well for multi-user mode access to Quickbooks databases. The tests in included using newly created databases and old pre-existing databases. None could be used and accessed by multiple users.

QuickBooks Error H202 Multi-user mode Problem. Quick Books Database Manager

QuickBooks Error H202 Multi-user mode Problem. Quick Books Database Manager

H202 Error: Could not connect to Quickbooks database server

The server and client were able to communicate with no issues. No firewalls were preventing access, this was thoroughly vetted out and tested to not be the problem and but just using pings but also testing for listening ports and to be sure firewall exceptions were added for all ports even though windows firewall was already disabled for  the domain.

Quickbooks H202 Error

After trying an assortment of potential fixes, including running a repair installation of the Quickbooks Database server manager, a new install of a newer version of the server manager worked. The clients were version 13 of Quickbooks and the Database server manager was version 11. installing version 13 on the server fixed the problem immediately. Perhaps uninstalling and re-installing the existing version 11 may have worked but since version 13 was available, it was used instead and now it matches the client version of Quickbooks.

 

 

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About pctechgo
Work in technology field, touch many types of technologies from Exchange servers, to Citrix XenApp, virtualization like vmware, xenserver, MS hyper-V. Install servers, server apps, blackberry servers, networking hardware like Cisco switches routers, ASA firewalls, Sonicwall firewalls, and of course all levels of Microsoft from AD, DNS, to even desktops.

2 Responses to Quickbooks 6000, 83, H202 Error – Quickbooks Database Server Manager

  1. QuickBooks on a network can get tricky to support. We install and provide assistance to our QuickBooks users and clients. Supporting apps likequi kiBooks is part of our desktop support teams responsibility. They access our clients computers through the web online. The online support software gives us remote control of the user’s desktop. Although we use several products for remote desktop control support we prefer online remote support software that gives us full desktop sceen-sharing remote control. Also preferred is software for desktop support through the web for which we pro idea the support code to I itialize the connection. Some web based apps for remote control require the user go generate the code to start the remote conne tion.
    QuickBooks we have found works better when the database is shared from an actual files server and not from one of the users computer desktops. Sharing the database from a desktop is less reliable. It works but there are more problems when shared from a desktop rather than using a server.

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